Manager Communications

About Us

VicTrack is the custodial owner of Victoria’s rail transport land, assets and infrastructure. We work to protect and grow the value of the portfolio, to support a thriving transport system and make travel and living better for all Victorians. With much of our asset portfolio dedicated to rail transport – our land, infrastructure, trams, trains and telecommunication networks – our focus is on strategic asset management and supporting the delivery of better transport solutions.

When you join VicTrack, you'll become part of an organisation that celebrates the diverse backgrounds, perspectives, and life experiences of our people. We are committed to fostering a workplace that mirrors the diverse communities we serve. Everyone is welcome to apply for a role at VicTrack and we encourage open discussions about any adjustments you might need during the recruitment process or within the role. If you have a disability or specific access requirements, please let us know how we can offer you additional support.

Benefits

• Free travel on all public transport – Trains | Trams | V/Line
• 17.5% leave loading
• 1 x Extra day off (EDO) per month
• Flexible work environment | hybrid work – 2 x days in office, 3 x days WFH
• Stable work environment - Victorian Government state-owned enterprise
• 16 weeks paid parental leave (36 unpaid)
• Comprehensive health & wellness programs
• Free access to on-site gym and end of trip facilities
• Training and development opportunities to help you grow and develop your career

The challenges of our fast-growing sector put our people at the front of some of Victoria’s most exciting projects in telecommunications, property development and project delivery – with job opportunities as diverse as our organisation.

The Role

The Manager Communications drives strategic communications throughout the organisation to enable an engaged, informed and efficient workforce. It also supports the positive positioning of VicTrack through managing content for VicTrack’s external communications channels. Working across the organisation, you will provide leadership in building a culture of collaboration, engagement and information sharing which is critical to helping the organisation meets its strategic objectives.

You will manage a small team that provides expert advice on content development, internal stakeholder engagement and communications, with authenticity and best practice. The team is responsible for producing high quality written content for VicTrack’s social media channels, website and key corporate documents including the Annual Report.

Key Responsibilities:

• Develop, implement and lead periodic review and refresh of VicTrack’s organisational internal communications strategy to support an engaged and informed workforce in achieving VicTrack’s vision, mission and strategic objectives
• Drive and manage the strategic dissemination and cascading of internal communications to all employees across all available channels
• Manage the seamless integration of change communications with internal communications to deliver clear organisational messaging to all VicTrack staff
• Manage the development and implementation of best practice and contemporary content strategy and deliver corporate communications to drive organisational and business group objectives
• Build a culture of collaboration, internal stakeholder engagement and information sharing through the design and delivery of communications and engagement strategies
• Manage development and curation of external content, including implementation of VicTrack’s Social Media Strategy and creation of news for external audiences
• Manage the development of communications collateral including presentations, stakeholder collateral, speaking notes, content and any other materials specific to enterprise-wide initiatives
• Proactively contribute strategic advice to solve communications problems and execute communications plans to drive positive outcomes, including sensitive issues such as organisational changes
• Build strong internal brand awareness to ensure employees understand and can articulate VicTrack’s purpose and promote its value to the transport sector and Victoria’s liveability
• Oversee the coordination of content for VicTrack’s Annual Report
• Manage updates to information on The Loop to ensure currency of content, and oversee adherence to the governance framework for the intranet
• Manage and deliver key internal all staff events including all staff forums, VicTrack Speaker Series, and support key employee events
• Lead, support, coach and develop the Communications team

Qualifications:

• Tertiary qualifications in Communications or a related discipline, or proven experience in a similar role
• IAP2 and/or PROSCI certification would be highly advantageous

Knowledge & Experience:

• Significant experience in stakeholder engagement, corporate communications and internal communications in an issues-rich organisation
• High level competency in the application of IAP2 principles and experience in the facilitation of stakeholder engagement design, delivery and evaluation
• Ability to establish and maintain strong working relationships with Executive and senior management
• Advanced communication skills with a proven capacity to influence diverse stakeholders and facilitate their engagement
• Highly developed analytical and conceptual skills in response to complex issues in a fast-paced operating and political environment
• Demonstrated capacity to prepare high quality written materials
• Experience managing and developing a team
• Experience in managing confidential and sensitive information
• Experience in resource planning

To Apply

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT

If you are interested in this exciting opportunity with us, please click apply and submit your resume in PDF format only. All applications are strictly confidential.

We are proud to be recognized by WORK180 as an employer of choice for women. Explore the WORK180 website to learn about our benefits and policies. Research shows that 60% of women and underrepresented groups may decide not to proceed, even after drafting an application. We believe diversity strengthens every team, so even if you don't meet every qualification, we still encourage you to apply!

Offer of employment is strictly subject to successful background (pre-employment screening) and criminal history check. VicTrack is an equal opportunity and human rights employer.

Closing Date: 12/03/2026

***PLEASE ONLY SUBMIT YOUR RESUME AND/OR COVER LETTER IN PDF FORMAT